Privacy Policy

Effective March 1, 2022

AutoXcel Corporation (“AutoXcel”) values the privacy and information of all its Websites’ users (“Users”). This Privacy Policy (“Policy”) will disclose and help you understand: 1) what types of information (“Information”) is collected from visitors and Users of the Website (“Users”), 2) how we collect the Information, 3) why we collect the Information, 4) how we will use, retain and dispose of the information, and 5) how we protect the Information.

This Privacy Policy only applies to the collection of information and data from this Website. It does not apply to information collected by any other means or by third parties, including any application that may be accessible through this Website. AutoXcel reserves the right to make changes to this Policy at any time. By accessing and using this Website, You are consenting to the Information collection procedures described in this Privacy Policy.

Please take a moment to review this Privacy Policy in its entirety.

This Privacy Policy discloses the way AutoXcel Corporation collects, uses, manages and secures Information it collects from Users of https://www.AutoXcel.net (“Website”). This Privacy Policy applies to this Website and all products and services offered by AutoXcel Corporation.

What Information does AutoXcel collect?

AutoXcel may collect personal identifiable information, non-personal identifiable information and web browser cookies.

Personal Identifiable Information:

AutoXcel may collect personal identifiable information (“Personal Information”). Personal Information is data such as a User’s name, mailing address, phone number, e-mail address, etc. AutoXcel may collect Personal Information when Users voluntarily submit the information on the Website while interacting and utilizing products, services, features and/or resources on the Website. (e.g., form submission) Users may refuse to provide Personal Information, but it may prohibit them from being able to interact on the Website.

AutoXcel may also collect Personal Information that is voluntarily submitted by Users by phone, mail, e-mail or through a third-party website while providing the products and services pursuant to a pre-existing Agent Agreement, Dealer Agreement, Product Service Agreement or Terms of Use Policy (“Agreements”).

AutoXcel does not request, collect, manage, or secure any personal credit card or bank account information on the Website. Any credit card, checking account or any other banking information collected by AutoXcel during the normal course of business, (Ex. processing payments), is controlled by a third party and is not connected to the Website in any form.

Non-Personal Identifiable Information:

AutoXcel may collect non-personal identifiable information (“Non-Personal Information”) about Users who access and use AutoXcel’s Website. Non-Personal Information includes data such as geographic location, date and time of access, details relating to Website engagement, and other similar information. Information as described herein is collected, managed and secured by a third party and may be accessed by AutoXcel. AutoXcel does not directly collect, manage nor secure the Non-Personal Information.

Web Browser Cookies:

AutoXcel may use Web Browser Cookies (“Cookies”) to enhance a User’s experience. A website may place Cookies on the web browser of a User’s hard drive that may be used to authenticate a User or their device or may just gather other general information. A User controls whether their web browser accepts or declines Cookies. If Cookies are declined, it may prohibit them from being able to interact on the Website.

Why does AutoXcel collect the information?

AutoXcel may collect Personal Information and other data as is necessary and required to provide the products and services requested and authorized by the applicable Agent Agreement, Dealer Agreement, Product Service Agreement or Terms of Use Policy (“Agreements”).

AutoXcel may use Non-Personal Information from Website Users that is collected by a third-party. AutoXcel uses this data to run reports that analyze User’s action and engagement with the Website. This information is used for marketing and other business-related purposes as AutoXcel seeks to improve our offerings of products and services and create a more User-friendly experience.

How does AutoXcel Use, Retain and Dispose of the Information?

AutoXcel will use Personal Information to provide the products and services that Users need and/or request, online via the Website, or as authorized and according to the applicable Agent Agreement, Dealer Agreement, Product Service Agreement or Terms of Use Policy (“Agreements”).

Disclosure of Information

AutoXcel does not disclose any information or data to any third party unless it has either the express permission or authorization pursuant to one of the Agreements listed herein or this Privacy Policy. Any disclosure is compliant with all applicable laws and regulations. However, AutoXcel will release specific information if necessary to comply with a lawful legal process (e.g., subpoena, warrant, statute, or court order).

Retention of Information

AutoXcel does not retain Information longer than is reasonably necessary. The time period for retention is based on factors including but not limited to: the length of time the Information remains relevant, the length of time that is reasonable to prove duties and obligations were fulfilled, the length of an Agreement or time that a claim may be made, and any length of time prescribed by laws and regulations.

Disposal of Information

Disposal of all Information is performed in a secure manner in compliance with all applicable laws and regulations.

How does AutoXcel Protect the Information?

AutoXcel implements physical, electronic, and procedural controls and safeguards to protect all information from unauthorized disclosure. All security measures comply with applicable laws and regulations. These protocols include but are not limited to limiting access to employees, agents, dealerships or service providers who need the information to provide the products and services authorized by the applicable Agent Agreement, Dealer Agreement, Product Service Agreement. Electronic security controls include barriers such as firewalls and password-protected access while physical security controls include barriers such as secured storage.

Changes to the Privacy Policy

AutoXcel may change this Privacy Policy at any time. Any changes made to the Privacy Policy will be posted on this Website. The bottom of each webpage on the Website contains a hypertext link to this Privacy Policy and is available at any time. Users should frequently check this webpage for any changes to the Privacy Policy.

Acceptance of Terms

By using AutoXcel’s Website, you hereby consent to the collection and use of your information and data as is described in this Privacy Policy. If you do not agree with the Privacy Policy then you should immediately cease use of AutoXcel’s Website.

How do I contact AutoXcel for more information?

If you have questions about this Privacy Policy, Website or have any other concerns, please contact AutoXcel Corporation during normal business hours phone at 877.340.4227, by e-mail at info@autoxcel.net or by mail at 272 N. Front St., Suite 500, Wilmington, NC 28401.